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Answers to Frequently Asked Questions

When will I receive my order?

Most orders are shipped in 3 business days of order confirmation/approval.

I've begun an online order, but I've been called away. May I save the order, return later and finish where I left off?

Yes, just jot this number down: <%= Request.Cookies("TBDStore")("CustomerID") %>. This is your current basket number. Please do not confuse it with an order number.

I've placed an order some time ago. How may I get the status of my order?

You may call our Customer Service Department at 1-207-795-0267.

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